Privacy Policy

Who we are

Stamford Fencing Contractors is a fencing installation and repair business based in Stamford, Lincolnshire.

If you have any questions about this policy or your data, you can contact us via the details on our website.

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What information we collect

When you contact us through our website, we may collect the following personal information:

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• Name

• Email address

• Phone number

• Location (e.g. town or postcode)

• Details of your enquiry

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This is information you provide directly when completing our contact form.

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How we use your information

We use your information to:

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• Respond to your enquiry

• Provide quotes or arrange site visits

• Communicate with you about our services

• Keep records of enquiries and work carried out

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We do not use your information for unrelated purposes.

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Lawful basis for processing

Under UK data protection law, we rely on:

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• Legitimate interests: to respond to your enquiry and run our business effectively

• Contract: where you request a quote or service from us

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How we store your information

Your information is stored securely and only accessed when necessary.

We take appropriate technical and organisational measures to protect your personal data.

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How long we keep your information

We only keep your information for as long as necessary:

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• Enquiries: typically up to 12 months after last contact

• Customer records: up to 6 years for legal and tax purposes

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After this, your information is securely deleted.

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Sharing your information

We do not sell or rent your personal data.

We may share information with trusted third parties where necessary, such as:

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• Email and website hosting providers

• Accounting or administrative services

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These providers only process your data on our instructions and must keep it secure.

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Your data protection rights

Under UK GDPR, you have the right to:

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• Access the personal information we hold about you

• Request correction of inaccurate data

• Request deletion of your data

• Object to or restrict how we use your data

• Request transfer of your data where applicable

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To exercise any of these rights, please contact us.

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Cookies

Our website may use basic cookies to improve how the site works.

Where required, you will be asked to accept or manage cookie preferences.

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Complaints

If you are unhappy with how we use your data, you can contact us first so we can resolve the issue.

You also have the right to complain to the Information Commissioner’s Office (ICO):
https://ico.org.uk

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Changes to this policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.